Visit our website, select your personalised tag design, provide your details (name, address, PIN code), review the live preview, and confirm your order. An advance payment is required to process your personalised engraving.
Yes, we accept bulk orders for events and organizations. For bulk inquiries, please contact us at support@engravex.in or call +91-70202-72714 with your specific requirements, and our team will provide you with a customized quote.
Our live preview is a very accurate representation of your final engraved product. It shows exactly how your personalised tag will look, including font, size, and placement. Please review it carefully for any errors before confirming your order.
Once the engraving is confirmed and production has commenced, changes may not be possible. We recommend carefully reviewing your live preview before placing your order. If you need changes, contact us immediately at support@engravex.in.
EngraveX will not be responsible for spelling, grammatical, or other errors that were present in your approved preview. However, if there's a discrepancy between your approved preview and the final engraved product, please contact us immediately with your order details so we can review and assist.
The engraving process typically takes 2-5 business days depending on order volume. You will receive a tracking number once your personalised tag is ready and dispatched. Timelines may vary based on production capacity and other factors.
EngraveX works with trusted third-party courier partners to ship orders across India. Once your personalised tag is ready, we hand it over to the courier partner for delivery to your address. Delivery timelines depend on your location and other factors.
Once your order is dispatched, you will receive tracking information via email. You can use the tracking details to monitor your shipment's progress in real-time through the courier partner's website or app.
While we work with reliable courier partners, delivery dates are estimated timelines and not guaranteed. In case of unexpected delays, contact us with your order details, and we'll coordinate with the courier partner to locate your shipment and provide updates.
If your package appears damaged at delivery, please:
Document the damage with photos or videos
Contact us immediately at support@engravex.in
Include your order number and damage documentation
We'll review the matter and coordinate with the courier partner to resolve it.
Currently, EngraveX ships within India. For international orders or special requests, please contact our team at support@engravex.in or call +91-70202-72714 to discuss possibilities.
Yes, your personal information is important to us. We collect only the details necessary to process your order and never share your data with third parties. Please review our Privacy Policy for complete details on how we handle your information.
You can reach our customer support team:
Email: support@engravex.in
Phone: +91-70202-72714
Website: engravex.in
We're here to help with any questions or concerns you may have.
Since EngraveX creates personalised products specifically for each customer, returns are generally not possible after production begins. However, if there's a genuine error on our part, please contact us with your order details and documentation, and we'll review your case individually.
Yes! EngraveX offers various personalisation options including different fonts, sizes, and design elements. You can customize your tag through our website's live preview tool. For special customization requests, contact our team at support@engravex.in.
Still Have Questions?
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